Terms of Service

1. Operator and scope

These draft terms concern the vanilla.ac website and planned software access. The seller is based in Germany, but its legal name, business address and direct contact details have not yet been provided. These details and any required German legal notice must be supplied before contracts are concluded.

The current product and plan selections are previews, prices marked XX are placeholders, and checkout is disabled. Selecting a product or plan does not place an order, charge you or create a paid license. Final product descriptions, prices, tax treatment, access periods and payment terms will be disclosed before purchase.

2. Accounts and access

You must have legal capacity to enter the applicable contract, provide accurate required information, and keep account credentials and license keys secure. Only information necessary for the service should be supplied. Suspected unauthorized use should be reported promptly through official support.

Account sharing, resale of access without permission, fraudulent payment and attempts to bypass license validation are prohibited. Any account or device checks, including HWID binding, must be described before purchase and handled in accordance with the Privacy Policy.

3. Product license and permitted use

Software is licensed, not sold. Subject to the final purchase terms and EULA, the customer receives limited, personal, non-exclusive and non-transferable access for the purchased product and period. Single-PC or Dual-PC entitlements must match the selected product specification; no unadvertised device limit is imposed by this draft.

You must use the software lawfully and respect the rules and rights of third-party services. Features may be incompatible with game or platform policies and may lead to account restrictions or bans. vanilla.ac does not guarantee acceptance by third-party platforms or an undetectable, ban-free experience. This warning does not exclude mandatory consumer rights or liability that cannot legally be excluded.

4. Payments and plans

The intended payment methods are Stripe, PayPal and cryptocurrency via SellAuth, subject to actual availability at checkout. No payment integration or live checkout is activated by these terms. Payment processing and data handling are subject to the configured provider's terms and the Privacy Policy.

Weekly, Monthly and Lifetime are proposed access options. The final checkout must state the price, currency, duration, whether renewal is automatic, how to cancel and any disclosed fees. No automatic renewal is inferred from these plan names. A Lifetime offer must define its scope and duration before purchase; it must not misleadingly promise perpetual support or be redefined after a sale.

5. Withdrawal, refunds and statutory rights

Consumers in Germany and the EEA retain applicable withdrawal and statutory rights for digital products. Where applicable, a distance contract carries a 14-day withdrawal period. For digital content supplied without a physical medium, loss of the withdrawal right requires the legally necessary prior express consent to immediate performance, acknowledgment of that loss, and the required contract confirmation. Consent must not be presumed from accepting general terms.

If those conditions are not met, applicable withdrawal rights remain. Statutory remedies for defective digital products and required updates remain unaffected. There is no blanket 'all sales final' rule in this draft. A compliant withdrawal notice and model withdrawal form must be provided before live consumer sales.

Cryptocurrency payments do not remove statutory refund rights. Any refund process must specify the lawful calculation and transfer method; immutable blockchain transactions do not excuse a refund obligation.

6. Updates, availability and support

The final product offer will specify included support, updates and access duration. Mandatory updates and conformity obligations remain applicable. Services may require maintenance, but the seller cannot unilaterally remove paid rights contrary to applicable law. Material changes to ongoing digital products require a lawful basis and any applicable notice and termination rights.

7. Suspension and termination

Access may be suspended proportionately for material misuse, security threats, fraud or breach of agreed license conditions. Where appropriate, notice and an opportunity to remedy will be given. Any termination, refund consequences and retention of security data must comply with applicable law. Termination is not permission to retain personal data indefinitely.

8. Liability

Nothing in these terms excludes liability for intent, gross negligence, injury to life, body or health, mandatory product liability, a guarantee, fraudulent concealment or other liability that cannot lawfully be limited. For ordinary negligence, any permissible limitation must preserve liability for essential contractual duties and foreseeable typical damage. Mandatory digital-product and consumer rights remain unaffected.

Third-party outages and platform actions are not guaranteed to be preventable. This does not remove the seller's responsibility for its own obligations. No arbitrary purchase-price liability cap or blanket disclaimer of all warranties is imposed by this draft.

9. Applicable law and disputes

German law is intended to apply, without depriving consumers of mandatory protections of their habitual residence where applicable. Consumer venue and jurisdiction rights remain intact; no exclusive foreign court or mandatory arbitration clause is imposed. The seller's location and legally required dispute-resolution statements must be finalized before launch.

10. Contact and changes

Use the official vanilla.ac Discord for general pre-release questions. A legal seller identity, postal address and direct contact channel are still missing and must be published before sales. The Privacy Policy and EULA supplement these terms. Revised terms do not retroactively remove acquired rights. Updated 11 October 2026.